Category: Main > CPD Providers and Courses > CPD Courses

Practice Management CPD with the Webinar Vet  - £0.00 Listing ID: 2654



Classified Auction Info

Listing Began: Wednesday, January 16, 2019

Description

Further information:

Below are just some of the webinars available to our members or can be purchased individually

For more information on our courses and membership please visit our shopfront

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Financial Freedom – Building a Vet Practice that runs without you

Chris Newton

The webinar will take you through the 5 stages of the Client/Patient Journey. Specifically:
1. New Client Appointment
2. Reception Greeting
3. Consulting Room Sales Process
4. Offering Health Care Programmes
5. Client Retention strategies.

We start by looking at the IMPACT of systemising each stage of that journey. Importantly, while the financial impact of doing these things correctly is enough to make your head spin, it’s not only financial rewards that flow from systems. More, it’s in quality of life and freedom to take holidays the improved morale within the staff, and the confidence to be away from the practice for extended periods of time.

HOW do we optimise and systemise each of those 5 stages is next …

1. The impact of a system for lifting Conversions-to-Appointments on the telephone
2. Protocols for creating a ‘wow’ experience from the very first Greeting at Reception
3. Lifting Average Transaction Values in the Consulting Room
4. The cost of NOT having a Systemised, Multi-dimensional approach to Health Care Programmes – and how to implement them.
5. Client Retention Strategies and the 90 Day rule

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Make 2015 your best year ever

Carolyne Crowe

Do you want to make 2015 your best year ever? How do you go about doing so? How do you make 2015 your best year for your business, your career or for you personally? Where do you start? Often the beginning of the year is filled with enthusiasm and promise, we want to make changes, improve aspects of our lives, our careers. For some this will be the year they gain a certificate, do more exercise, grow their practice, spend more time with friends and family or make time to do what they want to do. But how often do we give up on these ideals? How often do we feel too overwhelmed, too daunted or as motivation dwindles we end up giving up on our goals and things stay the same? Suddenly another year has passed and nothing has altered..and yet we are still unhappy with our current situations and are still wanting more…. Einstein’s’ definition of madness is “Doing the same thing again and again and yet expecting a different outcome”. If this sounds familiar: then join me on this webinar and I will show you how you can break this cycle. I will share techniques to raise your awareness to your current situation, gaining clarity on the specifics of what it is you want to change or improve. You will learn what “best year ever” means to you, so you know what it is you are wanting to achieve and highlighting the steps you need to take to get there. We will review the art of goal setting ensuring you can confidently set goals that are achievable, motivating and get you moving towards where you want to be. It’s important to remember its not the extent of the change that matters, but rather the act of recognising that change is important and working toward it, one step at a time. I will show you how to do this. By doing so we will highlight and acknowledge where you want to be, what you want to do and create an action plan for you to get there. I have created a workbook for you to complete during the webinar: a step by step guide enabling your approach to be positive, proactive and on purpose. Ensuring you get to the end of 2015 with a sense of pride, achievement and fulfillment knowing that you took the steps to make this your best year ever.

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Stress Management “How to manage and cope with stress in practice

Carolyne Crowe

Stress is the most common cause of people taking time off work in the UK. The effects of stress are a significant issue for many veterinary practices, affecting individuals, teams and a practices performance. During this Webinar we will explore what stress is, the difference between stress and pressure, why pressure is good for us but stress is always bad, how to spot the signs of stress and what both yourself and others can do to better cope with the pressures that are faced by working in a modern veterinary practice. We will cover the moral, economic and important legal obligations you have as a practice owner to ensure you are addressing and minimising the effects of stress within your own practices.

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What’s it take to get vets to perform?

Alan Robinson

“Can you come and motivate my team?”

“Sure. Motivate them to do what? Trouble is that they are already highly motivated, dynamics, inspired and focused people – just not for the 8 hours they’re at work!”

Motivating the team seems to be the most common and most difficult job of a practice manager. If it was easy we’d all be doing it but there are so many de-motivated and un-inspired people in practices it begs the question is motivation possible – can you motivate other people or is it actually an inside– out job. If so, what can the manager do to create an environment that at least allows internal motivation to shine through? The new science of motivation sheds some light on this strange phenomena.

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Balancing the Tax Planning Seesaw

Josh Curties

A4G: Balancing the Tax Planning Seesaw

As the economy continues to grow it is important that your practice stays one step ahead.  At A4G we base our tax planning on moving your practice forward, not backwards.  We want to share with you some of the most common areas that can help make sure that you stay ahead of the tax rules.

Topics that will be covered include:

 1.     The easiest way to save tax and how it works

2.     Accommodation “benefits” for Veterinary staff

3.     Investments with tax savings

4.     Practice structure options

5.     Capital gains tax and selling a practice

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Tried that ! Didn’t work!! Implementing and sustaining change in your practice.

Lee Robinson

Practice improvement systems such as suggestion boxes ‘brain storming’ sessions always seem to fail because they are not sustainable and do not engage the team members to participate. If you have tried to implement improvement systems in your practice only to find that the program works for a short weeks then fizzles out, leaving you and the team demotivated and less efficient than they were before….“Tried that! Didn’t work!! “

The problem with most systems is that most of the ideas come from the busiest person in the practice – the practice owner or manager – and left to them to implement the change, which of course they rarely have time to do. We need a system that effectively empowers the team to capture these ideas, to act on them and free up practice owner or manager time.

In this webinar Lee will show how this works in practice and how you how you can implement a sustainable improvement program that will save you a great deal of money, remove business waste, engage and motivate your team and make the continuous improvement stick.

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The importance of client compliance and homecare.

Rachel Perry

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Mindful Practice: How mindfulness can help your business and your life

Helen Frewin

Businesses worldwide are benefiting from mindful thinking and working practices.  Google, Apple, AstraZeneca, Proctor & Gamble – these are just some of the corporate giants who have seen tangible benefits of mindful practice at work.  What does this mean and how could you use it to benefit your personal and business life?  In this webinar with Business Psychologist Helen Frewin, we’ll explore the practicalities of mindfulness – what it is, how it works and how you could make it work for you.

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The Team Brain – speaking the same language

Alan Robinson

Alan Robinson will discuss The Team Brain – speaking the same language.

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Employment Law for the Veterinary profession -ten top tips for staying out of the Employment Tribunal

James Cronin

Do you know how to manage staff effectively without meeting the Judge.?

This webinar will examine common mistakes made by the Profession and how to avoid them. It will consider real life Veterinary scenarios and how they have been managed without the employer being sued.

Experience of managing Veterinary employment law cases means we can extract the ten most useful tips.

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Do Dentist’s have the same problems?

Kevin Rose

Kevin Rose will discuss Do Dentist’s have the same problems?

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The Social Vet: How to Find Clients and Build Loyalty Through Social Media

Kelly Baltzell

Facebook, Twitter, Youtube & More.  Social media is all the rage, but it’s not some fickle fad or here-today gone-tomorrow technology trend. It’s undeniably here to stay, and just as you know you need a sign on your building and a phone listing in the Yellow Pages, you know you’ve got to get on board with Facebook, Twitter and the rest of it.

How can you apply these all-important social media tools and techniques to your business? In this seminar, you’ll learn how we can help you create and execute a professional social media plan—without the hassle of learning the new technologies and without investing a huge amount of time keeping up with them.

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Building Trust to Deliver High Returns

Helen Williamson

Talent Dynamics is a business development pathway to accelerate trust and flow so that you can significantly increase the growth in your business, and I’ll be sharing some examples of those who have seen massive growth during the webinar.

Talent Dynamics was established at the end of 2009, and every year they have been doubling year on year, sometimes more than that, and what I want to share with you is some of the key principles of how that has been possible so that you can gain valuable insights for your own business and action you can take to increase your own business profitability.

My own experience of using Talent Dynamics, as a Talent Dynamic Performance Consultant working  with clients and also applying it to my own business as I moved from working from a large multinational to setting up my own business.

Some of you may already have heard of Wealth Dynamics, and Talent Dynamics is a sister company so will build on what to you may have already have gained from that, and gain more value from that initial starting point.

So what I am going to sharing with you is:

  • How do you create trust and
  • How can you start to measure it
  • What we mean by “being in flow” and
  • How the result of increasing trust and flow directly correlates to your business results
  • What can you do now in a practical way to increase your own productivity and in your team?

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What in the World of the Internet Has Happened NOW?!?

Kelly Baltzell

Are you pulling out the brown paper bag and hyperventilating into it over the amount of changes and the pace they are happening on the Internet? Have you just gotten your mind around the fact that Facebook is here to stay? Oh, and did we mention there are other places your business needs to be located on the Internet, and each online area has its own rules to follow? What about Google and the 600+ changes it makes each year?

These changes can dramatically affect how new customers find you and, ultimately, how often your phone rings.

  • Learn what’s happened lately “out there” on the Internet and how it affects you.
  • Learn why and where your business needs to be to optimize your marketing share based on Google and Facebook rules.
  • Learn how people are using media (and on what devices) today to find what they need

Kelly Baltzell, M.A. is President and CEO of the Beyond Indigo family of companies, which she founded in 1997. Under her leadership, Beyond Indigo companies have developed all types of veterinary websites (small animal, exotic, specialty, equine, mixed animal) that now reach millions of people each year. As of 2013, Beyond Indigo Pets is AAHA’s preferred provider for websites. Kelly’s depth of experience, passion, and visionary approach to the industry make her an unparalleled leader in Internet marketing.

A true relationship builder who works to promote her clients and broadcast their stories to the world, Kelly speaks frequently about marketing trends and website design at national conventions and private functions. Prior to creating Beyond Indigo, she served as Site Manager for Online Psych, the mental health community of America Online, and designed customized mental health programming for the AOL Health Channel. Online Psych had up to 4 million page views per day and attained placement on AOL’s Welcome Screen. After Online Psych merged with iVillage.com, Kelly became Director of Interactive Health and was later promoted to Executive Director of Health. She helped generate more than 18 million page views per month for iVillage.com.

Kelly graduated from George Washington University with a degree in international affairs and economics and received her master’s degree in counseling and psychology from St. Mary’s.  Kelly is a proud parent, currently living with her family in Minnesota.

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Shine Online to GROW your Business in 2014

Sophia James and Nigel Bench

Nigel and Sophia of Internet Power will reveal how to maximise the Power of the Internet.

Stand out from the crowd:

- Avoid the 3 major mistakes virtually all businesses make online

- Web design that works – attract more customers to your practice

- Build valuable long term relationships, using social media and other tools, the right way – and get your customers coming back for more

Come and discover the secrets to success online!

Sophia James and Nigel Bench are online marketing experts for business and personal online brands at Internet Power LLP, based near Taunton, Somerset. They offer stunning websites and online marketing that delivers results.

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Have Them at Hello: Mastering New Client Phone Calls

Katherine Eitel

Throw out those old, tired telephone scripts and tap into your own instinctive greatness to be brilliant on the telephone!  Katherine shares four simple yet innovative steps to knock every new patient phone call out of the park and still be YOU!  Convert callers to clients and pre-heat them to receive the best care possible.  Review basic telephone etiquette and learn to handle and enjoy both price shoppers and emergency calls.  Designed for doctors and the entire team, this course will change the way you view the telephone and all those calls you’ve worked so hard to obtain!

---------------

Combating Infection Control in Veterinary Practice

Anthony Chadwick

Anthony Chadwick will discuss Combating Infection Control in Veterinary Practice.

Anthony Chadwick qualified in 1990 from Liverpool University and gained his Certificate in Veterinary Dermatology in 1995. He has seen referred pets with skin and endocrine problems since that time as well as running his own practice in Liverpool which he sold in 2010 when launching The Webinar Vet.

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What They Didn’t Teach You at Vet School

Michael Ealand

Michael is passionate about Leadership.  His own extensive research proves that almost everyone within a Veterinary Practice is ‘crying-out’ for guidance, direction and help in all kinds of areas.  One of the many benefits of good leadership is a much enhanced level of motivation within the Team. Michael has worked with over 50 veterinary practice teams in Australia with amazing results.

He will share with you some of the things they didn’t teach at College about Leadership and Team Engagement.

---------------

Wealth Dynamics

Roger Hamilton

Roger Hamilton will discuss Wealth Dynamics. Roger James Hamilton is a world renowned futurist and social entrepreneur. He is the founder of Entrepreneurs Institute and Chairman of Green Green School, Bali. He is the creator of Wealth Dynamics & Talent Dynamics profiling systems used by over 100,000 entrepreneurs to follow their flow.

 ---------------

Do you work in a high trust environment? – my thoughts from the Trust Conference in London

Anthony Chadwick

---------------

Do Dentist’s have the same problems?

Kevin Rose

Kevin Rose will discuss Do Dentist’s have the same problems?

---------------

The Social Vet: How to Find Clients and Build Loyalty Through Social Media

Kelly Baltzell

Facebook, Twitter, Youtube & More.  Social media is all the rage, but it’s not some fickle fad or here-today gone-tomorrow technology trend. It’s undeniably here to stay, and just as you know you need a sign on your building and a phone listing in the Yellow Pages, you know you’ve got to get on board with Facebook, Twitter and the rest of it.

How can you apply these all-important social media tools and techniques to your business? In this seminar, you’ll learn how we can help you create and execute a professional social media plan—without the hassle of learning the new technologies and without investing a huge amount of time keeping up with them.

---------------

Building Trust to Deliver High Returns

Helen Williamson

Talent Dynamics is a business development pathway to accelerate trust and flow so that you can significantly increase the growth in your business, and I’ll be sharing some examples of those who have seen massive growth during the webinar.

Talent Dynamics was established at the end of 2009, and every year they have been doubling year on year, sometimes more than that, and what I want to share with you is some of the key principles of how that has been possible so that you can gain valuable insights for your own business and action you can take to increase your own business profitability.

My own experience of using Talent Dynamics, as a Talent Dynamic Performance Consultant working  with clients and also applying it to my own business as I moved from working from a large multinational to setting up my own business.

Some of you may already have heard of Wealth Dynamics, and Talent Dynamics is a sister company so will build on what to you may have already have gained from that, and gain more value from that initial starting point.

So what I am going to sharing with you is:

  • How do you create trust and
  • How can you start to measure it
  • What we mean by “being in flow” and
  • How the result of increasing trust and flow directly correlates to your business results
  • What can you do now in a practical way to increase your own productivity and in your team?

 ---------------

What in the World of the Internet Has Happened NOW?!?

Kelly Baltzell

Are you pulling out the brown paper bag and hyperventilating into it over the amount of changes and the pace they are happening on the Internet? Have you just gotten your mind around the fact that Facebook is here to stay? Oh, and did we mention there are other places your business needs to be located on the Internet, and each online area has its own rules to follow? What about Google and the 600+ changes it makes each year?

These changes can dramatically affect how new customers find you and, ultimately, how often your phone rings.

  • Learn what’s happened lately “out there” on the Internet and how it affects you.
  • Learn why and where your business needs to be to optimize your marketing share based on Google and Facebook rules.
  • Learn how people are using media (and on what devices) today to find what they need

Kelly Baltzell, M.A. is President and CEO of the Beyond Indigo family of companies, which she founded in 1997. Under her leadership, Beyond Indigo companies have developed all types of veterinary websites (small animal, exotic, specialty, equine, mixed animal) that now reach millions of people each year. As of 2013, Beyond Indigo Pets is AAHA’s preferred provider for websites. Kelly’s depth of experience, passion, and visionary approach to the industry make her an unparalleled leader in Internet marketing.

A true relationship builder who works to promote her clients and broadcast their stories to the world, Kelly speaks frequently about marketing trends and website design at national conventions and private functions. Prior to creating Beyond Indigo, she served as Site Manager for Online Psych, the mental health community of America Online, and designed customized mental health programming for the AOL Health Channel. Online Psych had up to 4 million page views per day and attained placement on AOL’s Welcome Screen. After Online Psych merged with iVillage.com, Kelly became Director of Interactive Health and was later promoted to Executive Director of Health. She helped generate more than 18 million page views per month for iVillage.com.

Kelly graduated from George Washington University with a degree in international affairs and economics and received her master’s degree in counseling and psychology from St. Mary’s.  Kelly is a proud parent, currently living with her family in Minnesota.

---------------

Shine Online to GROW your Business in 2014

Sophia James and Nigel Bench

Nigel and Sophia of Internet Power will reveal how to maximise the Power of the Internet.

Stand out from the crowd:

- Avoid the 3 major mistakes virtually all businesses make online

- Web design that works – attract more customers to your practice

- Build valuable long term relationships, using social media and other tools, the right way – and get your customers coming back for more

Come and discover the secrets to success online!

Sophia James and Nigel Bench are online marketing experts for business and personal online brands at Internet Power LLP, based near Taunton, Somerset. They offer stunning websites and online marketing that delivers results.

 ---------------

Have Them at Hello: Mastering New Client Phone Calls

Katherine Eitel

Throw out those old, tired telephone scripts and tap into your own instinctive greatness to be brilliant on the telephone!  Katherine shares four simple yet innovative steps to knock every new patient phone call out of the park and still be YOU!  Convert callers to clients and pre-heat them to receive the best care possible.  Review basic telephone etiquette and learn to handle and enjoy both price shoppers and emergency calls.  Designed for doctors and the entire team, this course will change the way you view the telephone and all those calls you’ve worked so hard to obtain!

---------------

Combating Infection Control in Veterinary Practice

Anthony Chadwick

Anthony Chadwick will discuss Combating Infection Control in Veterinary Practice.

Anthony Chadwick qualified in 1990 from Liverpool University and gained his Certificate in Veterinary Dermatology in 1995. He has seen referred pets with skin and endocrine problems since that time as well as running his own practice in Liverpool which he sold in 2010 when launching The Webinar Vet.

 ---------------

What They Didn’t Teach You at Vet School

Michael Ealand

Michael is passionate about Leadership.  His own extensive research proves that almost everyone within a Veterinary Practice is ‘crying-out’ for guidance, direction and help in all kinds of areas.  One of the many benefits of good leadership is a much enhanced level of motivation within the Team. Michael has worked with over 50 veterinary practice teams in Australia with amazing results.

He will share with you some of the things they didn’t teach at College about Leadership and Team Engagement.

---------------

Wealth Dynamics

Roger Hamilton

Roger Hamilton will discuss Wealth Dynamics. Roger James Hamilton is a world renowned futurist and social entrepreneur. He is the founder of Entrepreneurs Institute and Chairman of Green Green School, Bali. He is the creator of Wealth Dynamics & Talent Dynamics profiling systems used by over 100,000 entrepreneurs to follow their flow.

 ---------------

Do you work in a high trust environment? – my thoughts from the Trust Conference in London

Anthony Chadwick

---------------

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